User Management

Support

User Management (SELECTservices Site Administrators only)

SELECTservices site administrators can administer their users authorizations online. Functionality includes: assigning roles, removing roles, create/edit/delete users from the account and create other site administrator users. The site administrator can manage users at multiple sites (if the multi-site administrator role was previously granted by the Bentley Sales Support Group. Only SELECTservices site administrators have access to User Management.

For your convenience a list of available user roles and their definitions have been provided below.

Possible Web Permissions Definitions
MySELECT CD Permission to create a CD of software available to the specific user's subscription and entitlement.
SELECT Download Permission to access software downloads available to the specific user's subscription and entitlement.
License Manager-Home User/Redline Allows full privileges to the Online License Tool for the management of a site's product licenses, including the ability to request a Home Use and/or Redline Sponsorship activation key.
License Manager Allows access to all functionality in the Online License Tool for the management of a site's product licenses, except for the ability to request a Home Use and/or Redline Sponsorship code.
Site Administrator Allows the ability to create, manage and control access of users under the site(s) to which this user has a relationship.
Beta Test Program Allows user to search, view and download (or request a CD of) released beta software. The role requires that the user also have the roles which provide access to Downloads or MySELECT CD.
Beta Invitational Allows user to search, view and download (or request a CD of) released beta software not available to the general Beta Test Program. The role requires that the user also have the roles which provide access to Downloads or MySELECT CD.
Academic CMLA Curricula Allows users to access and download Bentley Institute training materials.
BDN Products Download Allows user to search, view and download (or request a CD of) developer specific software, code (SDK's, etc.) or materials. The role requires that the user also have the roles which provide access to Downloads or MySELECT CD.
RESERVED FOR LATER USE
RESERVED FOR LATER USE

Create a New User

New users can be created from scratch.

To create a new user:

  1. On the User Management tab, click the Create new users hyperlink.

     

  2. On the Create New User screen, click the Create New User And New Contact Person hyperlink.

  3. Enter the appropriate data for this new user into the correct fields. Note: Required fields are indicated by bold text and an asterisk (*).

  4. Multi-Site Administrators will be able to search for and select the site(s) to which the new user should be attached by clicking on the binoculars. (This can be multiple sites in the case of the multi-site administrator) 
  5. If you are creating a new site administrator, at minimum assign authorization: "Site Administrator” to this user. Note: Administrators can assign only those authorizations in which they themselves have.
  6. Click the Continue button when complete and on the next screen, enter the contact data and authorizations for this new user.

  7. The new user will be notified via email containing their user login ID and password. This email may take up to 10 minutes to receive so you may want to write the User ID and password down before clicking Exit.

  8. Optional - Check the "Use this data when you create another user" to use the same data for new users. Meaning that the same authorizations will be used for the next newly created user.

  9. Click the Exit button to return to the main screen, or click on Create More Users or Change.

Editing Existing Users

 

To edit existing user information, return to the main screen on the User Management tab. Click the Display and change Existing users hyperlink.

  1. Enter your search criteria into the fields provided to find the applicable user. Information can include Name, User ID or E-mail address. To see all users listed for the site, click the Display All button.

  2. Using the display all button will result in a list of all users attached to the administrators site.

 

 

  3. Select the correct user and click on the appropriate icon.

 

 

  4. Make the appropriate edits and click the Continue button when complete.

 

  5. Make any additional changes to the user's information or authorizations then click the Save button.

 

  6. Click the Exit button

 

Process Complete.

 

Additional Note(s):

  • If a user forgets his/her password they must use the password reminder option on the main login page. This is due to the fact that passwords are no longer visible to Bentley employees or site administrators.