SELECT Server XM Edition and Trust Licensing

1. Are there any differences between the reports generated by a deployed SELECT Server and those transmitted to Bentley?
2. Does SELECT Server perform any encryption on network transmissions or data?
3. What information is transmitted in a usage report sent to Bentley?
4. What network protocols will be used, and what ports will need to be open?
5. Who has access to the administrative pages for my company's Sites on the Bentley-hosted SELECT Server?
6. Does Bentley remotely access SELECT Servers at a user's site?
7. Can I obtain a fail-over license to prevent against catastrophe?
8. I can't connect my SELECT Server to the Internet! How do I manually transmit my usage logs to and update my license from Bentley?

Question 1: Are there any differences between the reports generated by a deployed SELECT Server and those transmitted to Bentley?

Answer: The reports are essentially the same, although no proprietary account information is transmitted from the account to Bentley's Web Services. Instead, machine or user names generally viewable from an account's administrative pages are replaced by hashed values using a multi-pass, one-way encryption (SHA1) technique. This one-way hash provides a means for Bentley to uniquely identify a machine or a user. An encrypted machine or user name cannot be reverse engineered to produce its original name.

Question 2: Does SELECT Server perform any encryption on network transmissions or data?

Answer: SELECT Server obscures machine and user names in the processing of transmitted reports to Bentley, but does no other encryption on any other data. SELECT Server relies on Microsoft IIS and SSL to encrypt network transmissions. All network communications are standard network protocols and, as such, can be routed through any standard network security mechanism.

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Question 3: What information is transmitted in a usage report sent to Bentley?

Answer: There is no proprietary or personal information in usage reports that are transmitted to Bentley. SELECT Server supports the Secure Socket Layer (SSL), so all transmissions are secure.

Desktop-to-SELECT Server Communications

• Product ID
• Product Version Number
• Machine Name
• User Name
• Windows Machine Name
• Windows Account User Name
• Activation Key
• Date and time application/tool was started
• Date and time application/tool was shut down

SELECT Server-to-Bentley.com Communications

• SELECT Server activation key
• SELECT Server serial number
• Windows Machine Name

• SELECT Server version number
• SELECT Server serial number
• SELECT Site ID
• Product (application/tool) ID
• Product (application/tool) version
• Max usages statistics
• SHA1-Encrypted Machine Name
• SHA1-Encrypted User Name

Question 4: What network protocols will be used, and what ports will need to be open?

Answer: SELECT Server uses HTTP and HTTPS. The SELECT Server Gateway still uses a proprietary protocol on port 3998 to communicate with pre-XM applications. In all cases Bentley applications will initiate the communications with the SELECT Server. Data flows from the client machine to SELECT Server; from SELECT Server it is summarized and usage logs are transmitted via secure web services to Bentley.

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Question 5: Who has access to the administrative pages for my company's Sites on the Bentley-hosted SELECT Server?

Answer: Only those SELECT Online subscribers who have "License Administration Rights", as defined by Bentley's CRM system, have access to the administration pages of their site(s) on the hosted server.

Question 6: Does Bentley remotely access SELECT Servers at a user's site?

Answer: No. All communication between a deployed SELECT Server and Bentley's Web Services are controlled by the account.

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Question 7: Can I obtain a fail-over license to prevent against catastrophe?

Answer: There will be no need to replace redundant licenses that have been issued for the purposes of fail-over or redundancy. SELECT Server XM Edition is built on standard Microsoft technologies that are well-suited for clustering or other techniques used to safeguard application servers. In addition, SELECT Server XM is no longer a real-time license server, so if a connection is lost, licensed applications are still able to run in full-functioning mode.

Question 8: I can't connect my SELECT Server to the Internet! How do I manually transmit my usage logs to and update my license from Bentley?

Answer: SELECT Server includes alternate, manual procedures for transmitting usage reports to Bentley and downloading license updates. You must set SELECT Server to transmit application usage logs manually on the Server Settings administrative page. Logs need to be prepared and sent to Bentley monthly in order to keep SELECT Server activated. A number of alternatives exist for transmitting the reports, including:

• Upload the file(s) via the web
• Email the file(s)
• Mail the files on CD to Bentley

An Acknowledgment File will need to be processed each time a report is transmitted in order to reset SELECT Server.

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