- Who is the recommended user of SELECT Server V8 XM Edition?
- Will I have to re-license my MicroStation seats for the V8 XM Edition?
- What's the difference between deploying SELECT Server at my company's site and choosing to have Bentley host licensing for us?
- Do I have to run a SELECT Server for every site I have?
- Are accounts required to maintain separate sites, or can I merge all of our sites into a single pool of licenses?
- Is it possible to have more than one SELECT Server at a single site?
- With SELECT Server XM, can administrators move a license from one of their sites to another using the Online License Tool?
- What are the technical requirements for SELECT Server XM Edition?
- Is there a Gateway Service on the Bentley Hosted Server?
- Can SELECT Server XM and the Gateway Service be installed on the same server machine?
- How do I install only the Gateway Service and not SELECT Server XM itself?
- How do I know which database application is right for me?
- Will my SELECT Server operate in a proxy server environment?
- Are routine changes to my SELECT Server licenses automated?
- Does SELECT Server XM have grace period after contract end date?
- What happens to my checked-out license if my machine crashes or I lose my laptop?
- What about Home Use Edition licensing? Does this change for the V8 XM Edition?
- How will sponsored Bentley Redline licensing work?
- Does SELECT Server still guard against connections from a different time zone?
Question 1: Who is the recommended user of SELECT Server V8 XM Edition?
Answer: A CAD or System Administrator is the typical user of SELECT Server. However, no special skills are required other than a general knowledge of the Bentley installation, Microsoft server technologies, and the corporate network environment.
Question 2: Will I have to re-license my MicroStation seats for the V8 XM Edition?
Answer: All of Bentley's V8 XM Edition applications take on a new implementation of licensing, enabled exclusively through SELECT Server. But SELECT Server XM also supports pre-XM applications through its Gateway Service feature. You should replace your existing SELECT Server with a SELECT Server XM Gateway Service to support pre-XM applications. As long as the server name is maintained, you eliminate the need to make changes to each pre-XM application.
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Question 3: What's the difference between deploying SELECT Server at my company's site and choosing to have Bentley host licensing for us?
Answer: Bentley offers a hosted license service, based on SELECT Server XM Edition and offering essentially the same services that a deployed server offers. More is available on this topic here: http://www.bentley.com/en-US/Products/SELECT+Server/Hosted.htm.
Question 4: Do I have to run a SELECT Server for every site I have?
Answer: No. SELECT Server V8 XM Edition can manage multiple license files (i.e., "Sites") from a single application server. The ability to manage multiple sites does not change the assets in or contractual nature of each site defined in the Bentley SELECT Agreement.
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Question 5: Are accounts required to maintain separate sites, or can I merge all of our sites into a single pool of licenses?
Answer: As a SELECT subscriber, your SELECT Agreement defines the configuration of your Sites, which are the basis for purchasing and invoicing. Combining sites (or pools of licenses) is an exclusive benefit of Bentley's Enterprise License Subscription. Contact your account manager for questions in this area.
Question 6: Is it possible to have more than one SELECT Server at a single site?
Answer: No, it is not possible to have more than one SELECT Server draw from or manage a single site. Bentley's CRM data model does not provide for more than one pool of licenses per site. In fact, Bentley has no business process to support this scenario. Some accounts have used older version of SELECT Server in an unsupported manner to compartmentalize usage. Such situations need to be remedied in the transition to SAP CRM and SELECT Server XM.
We do plan to implement a usage accounting feature in SELECT Server XM in the near future.
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Question 7: With SELECT Server XM, can administrators move a license from one of their sites to another using the Online License Tool?
Answer: Bentley has no plans to support this self-service activity at this time. Site redeployment may have billing or tax implications and generally involves a contract change. Please contact your Bentley Sales Support specialist for related questions.
Question 8: What are the technical requirements for SELECT Server XM Edition?
Answer: SELECT Server XM Edition and SELECT Server XM Edition Gateway are support on the following operating systems:
- Microsoft Windows 2000 Server (SP 4 or later)
- Microsoft Windows 2000 Advanced Server (SP 4 or later),
- Microsoft Windows 2003 Server Web Edition
- Microsoft Windows 2003 Server Standard Edition
- Microsoft Windows 2003 Server Enterprise Edition
- Microsoft Windows 2000 Professional (SP 4 or later)
- Microsoft Windows XP Professional
The following Operating Systems are also supported for the SELECT Server XM Gateway:
- Microsoft Windows 2000 Professional
- Microsoft Windows XP Professional
SELECT Server XM Edition also requires:
- Internet Information Servers (with ASP.NET support)
- .NET Framework 1.1
- MSXML 4.2 SP2 or above
- SQL Server 2000, 2005 or MSDE with Service Pack 3 or higher
- Intel Pentium (or equivalent) processor or better
- TCP/IP Networking enabled
- 256MB RAM Minimum
SELECT Server XM Edition Gateway also requires:
- .NET Framework 1.1
- MSXML 4.2 SP2 or above
- Intel Pentium (or equivalent) processor or better
- TCP/IP Networking enabled
- 128MB RAM Minimum
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Question 9: Is there a Gateway Service on the Bentley Hosted Server?
Answer: A Gateway is to be installed locally at the account for pre-XM applications. The hosted sever is designed to be used only by XM applications.
Question 10: Can SELECT Server XM and the Gateway Service be installed on the same server machine?
Answer: Yes, the Gateway Service and the main SELECT Server can be installed on the same machine.
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Question 11: How do I install only the Gateway Service and not SELECT Server XM itself?
Answer: The Gateway Service's sole responsibility is to serve the licensing needs of pre-XM applications. The Gateway Service can be installed without also installing SELECT Server XM itself. The Gateway Service is delivered as part of the SELECT Server XM install set and can be installed using the Custom installation option.
Question 12: How do I know which database application is right for me?
Answer: An existing Microsoft SQL Server is recommend, as it is likely to be well-administered and in a backup rotation. If you do not have an existing SQL Server installed, then MSDE is a free database alternative that is compatible with SELECT Server XM. MSDE does have limitations, but these limitations will not negatively impact the operation or performance of SELECT Server XM. SELECT Server now includes MSDE in it's installation set.
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Question 13: Will my SELECT Server operate in a proxy server environment?
Answer: Yes, SELECT Server works in a proxy server environment in several ways. First, V8 XM applications are able to communicate to SELECT Server XM via a proxy server. SELECT Servers can also communicate with Bentley.com Web services via a proxy server. Finally, the SELECT Server XM Gateway Service is able to communicate with SELECT Servers via proxy servers.
Question 14: Are routine changes to my SELECT Server licenses automated?
Answer: The system has been designed to automatically retrieve license updates. When you order additional products, the system will automatically add them to the appropriate site and make it available for download to SELECT Server.
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Question 15: Does SELECT Server XM have grace period after contract end date?
Answer: Yes. SELECT Server provides notifications for pending expiration dates of applications and sites it manages, as well as its own expiration. If no action is taken and the expiration date is reached, SELECT Server will begin its own deactivation process, which lasts for 30 days.
Question 16: What happens to my checked-out license if my machine crashes or I lose my laptop?
Answer: SELECT Server admin pages provide a way to backup checked-out licenses, so they can be retrieved and copied back to the client machine if necessary. In exceptional cases, the System Administrator can revoke a checked-out license and return it to the pool.
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Question 17: What about Home Use Edition licensing? Does this change for the V8 XM Edition?
Answer: The Bentley Institute makes Home Use Licenses available to all Bentley SELECT subscribers as a valuable training resource. In the XM Edition, this entitlement will be made available via a hosted SELECT Server site.
We will offer requesting SELECT accounts the opportunity to add a single "Home Use Site" to their SELECT Agreement. In doing so, we will create a hosted Site for that account's employees to activate home use software. Home Use license users need to connect to the Internet at least once a month to keep the software activated. Users will activate from their home to this hosted license site. They will likewise, report usage to this site, which will provide both the account and Bentley some insight into what is being used and by whom. The account will have the responsibility to distribute the software they want to be included and distribute a product Activation Key for home use users.
Question 18: How will sponsored Bentley Redline licensing work?
Answer: Members of your extended project teams can make free use of Bentley Redline through a sponsorship program offered to Bentley SELECT subscribers. In the XM Edition, this entitlement will be made available via a hosted SELECT Server site.
We will offer SELECT accounts, by request, the opportunity to add a single "Sponsorship" to their SELECT Agreement. In doing so, we will create a hosted Site (i.e., license) for that account's designees to activate and use Bentley Redline. Sponsored Bentley Redline users will need to connect to the Internet at least once a month to keep the software activated. Usage will be reported to this site, which will provide both the account and Bentley some insight into what is being used and by whom.
SELECT subscribers are entitled to use Bentley Redline at no charge. Subscribers need not utilize the sponsored method of activation. Instead, they should activate their Bentley Redline through their commercial SELECT Server XM (either deployed or hosted).
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Question 19: Does SELECT Server still guard against connections from a different time zone?
Answer: SELECT Server has used a technique in the past that disallowed connections from desktop machines more than 90 minutes apart from the server clock. This restriction is no longer a valid consideration for SELECT Server because desktop and server applications are now activated to a Site (pool) on the SELECT Server. Every machine or user is physically located in one place, i.e. on one Site, so should be activated accordingly to that Site, as managed by SELECT Server.
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